Cannot borrow an activation

Possible cause and solution:

• Some Rockwell Automation products do not support borrowed activations.

  Verify that the product supports borrowing. See the product documentation for details.

• The activation location is not defined.

  Define the activation location using the following steps.

  1. From the Borrow Activations page, click I Don't See My Activation here. The Find Available Activations page opens.
  2. Click Update Activation Search Path.
  3. Click Add Server.
  4. Click the Browse button to navigate to and select the server and click OK.
  5. Select the check box next to the server, and click Save.
  6. Under the Available activations list click Refresh Activations.
  7. Click Borrow Activations and try to borrow the activation.
• The borrow term is incorrect.

  At the Borrow Activations page, select the activation and click Set Borrow Term and select a valid borrow term.

• The Options file settings prevent borrowing.

  Click Advanced > File Access, and click Edit Options File to check if the EXCLUDE_BORROW or BORROW_LOWWATER keywords are configured to not allow an activation to be borrowed.

See also

Options file